Privacy Policy
Last updated: 10.04.2024
To assist you (the term ‘client’ or ‘user’ here refers to any individual or organization that
registers, logs in, uses, or browses any platform within the ACFX PROP FIRMS Ecosystem) in
utilizing our services more effectively, we may collect and use your related information. This is to enhance your experience with the diverse services offered across the ACFX PROP FIRMS
Ecosystem.
We hope you understand how we collect, use, store, and share information when using ACFX PROP FIRMS Services. We encourage you to carefully read and follow the guidelines outlined in this ACFX PROP FIRMS PRIVACY POLICY (the “Privacy Policy”) to make choices you deem appropriate when necessary.
For the avoidance of doubt, your use or continued use of ACFX PROP FIRMS Services implies that you agree to our collection, use, storage, and sharing of your relevant information following the Privacy Policy.
This privacy term is an integral part of the ACFX PROP FIRMS PLATFORM’S TERMS OF SERVICE (the “Terms of Service”), having the same effect as the Terms of Service and being limited by them.
- SCOPE OF APPLICATION
1.1. When you register on the Platform, you need to provide relevant personal information on the Platform with your consent and approval. Such information includes but is not limited to your name, email and contact number. Such personal information applies to the Privacy Policy.
1.2. Automatically collected information: When you use ACFX PROP FIRMS Services, it may gather your location, mobile device, and other information or data related to your use of ACFX PROP FIRMS Services. Such data include but are not limited to: the use of ACFX PROP FIRMS Services, service-related data, mobile device model, device identification code, operating system, resolution, location of your mobile phone, and data you share on social networks.
1.3. We may also collect your personal information when: you send us an email message; you submit your credit card or other payment information when ordering and purchasing products and services.
1.4. Certain information does not apply to the Privacy Policy:
1.4.1. The keyword information you enter when using the search services provided by ACFX PROP FIRMS Services;
1.4.2. Your sharing of some content to the Platform through the “Share” button, or your logging in the Platform using a third-party connection service. These functions may collect your relevant information (including your log information, login information) and may install cookies on your computer to store and collect your personal information. The data collected by such third parties do not apply to the Privacy Policy;
1.4.3. Statistical data collected anonymously are not personal information as defined in the Privacy Policy. We will automatically retain and store such information. At the same time, we have the right to permit third parties to use and disclose anonymously collected statistical data.
1.5. CRM SYSTEM INTEGRATION
To enhance our service delivery and manage interactions more effectively, we have integrated your personal data into our new CRM systems, SalesForceCRM, and MiniCRM. This integration is under strict data protection protocols and is designed to improve our service quality and efficiency.
- USE OF INFORMATION
2.1. To better provide ACFX PROP FIRMS Services, we, or our partner companies, will use your personal information within the legal limits according to service needs. We will not use it for other commercial purposes.
2.2. We will strive to ensure that our partner companies comply with the Privacy Policy and other appropriate confidentiality and security measures that we require when using your personal information.
2.3. To serve users, we may use your personal information to provide you with information that may be of interest to you, including but not limited to sending you information related to ACFX PROP FIRMS Services, or showing you personalized third-party promotional information through the system, or sharing information with our partners so that they can send you information about their products and services (the latter requires your prior consent).
2.4. If you purchase our products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
- INFORMATION DISCLOSURE
3.1. We promise that your registration information and the non-public content stored in the Platform during your use of the ACFX PROP FIRMS Services will not be publicly disclosed or provided to third parties, except under the following circumstances:
3.1.1. If your explicit authorization has been obtained given in advance;
3.1.2. According to relevant laws and regulations, including but not limited to relevant national regulations;
3.1.3. Following the requirements of relevant government authorities;
3.1.4. To maintain national security and public interests and prevent adverse effects on society.
3.1.5. To protect and defend our rights or property.
3.2. All third parties who receive your personal information are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
3.3. Minors: If you become aware that your minor has provided us with information without your consent, you should contact us immediately. We will delete such information from your files within a reasonable time.
- SAFETY TIPS/REMINDER
4.1. We will strive to ensure the safety of your personal information and use technical means to restrict unauthorized access, use, or disclosure of your personal information. Despite the above measures, please understand that due to technical limitations and various malicious methods that may exist, even if we strive to tighten safeguards, it is impossible to guarantee the 100% security of information. You need to understand that the system and communication network you use to access the Platform may have problems due to factors beyond our control.
4.2. We will only retain your personal information for the period necessary for the purpose stated in the Privacy Policy and within the time limit required by laws and regulations.
- CHANGES
We may amend the terms of the Privacy Policy, and such revisions are part of the Privacy Policy. If such amendments result in a substantial reduction of your rights under the Privacy Policy, we will notify you before the amendment takes effect. In this circumstance, if you continue to use our services, you agree by default to be bound by this revised privacy policy.
The statement of the Privacy Policy and its right to amendment, update, and final interpretation belong to the ACFX PROP FIRMS Ecosystem.
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